Privacy Policy

J.D. Rosenbaum Refrigeration LLC ("we", "us", or "our") operates the website at rosenbaumrefrigeration.com. This Privacy Policy explains what information we collect about visitors, how we use it, and the choices you have.

1. Who we are

J.D. Rosenbaum Refrigeration LLC is a New Jersey licensed HVAC and refrigeration contractor (NJ HVAC/R License #19HC00227400) based in Milford, NJ. We serve customers across Hunterdon, Somerset, Middlesex, and Morris counties.

2. Information we collect

We collect information you give us directly when you fill out a form, call us, or email us. This includes:

• Your name
• Phone number
• Email address
• ZIP code or service address
• A description of the work you need or the question you're asking

We also automatically collect some basic information about your visit, including browser type, device, pages you view, and time spent on the site. This is used to understand how the site is performing and to fix problems.

3. How we use your information

We use your information to:

• Respond to your questions and requests for service or quotes
• Schedule and dispatch service calls
• Send appointment confirmations, invoices, and service records
• Follow up after work is completed
• Improve our website and customer experience

We do not sell your personal information. We do not share it with third parties for their own marketing.

4. Cookies and analytics

Our website uses cookies to keep things working properly and to understand how visitors use the site. We use Google Analytics to collect anonymous, aggregate data about traffic to the site. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

5. Service providers we work with

We use a small number of trusted third-party services to operate our business:

• Google Analytics — for understanding website traffic
• Our scheduling and invoicing software — to manage service calls and customer records
• Our email and phone provider — to respond to inquiries

These providers are bound by their own privacy policies and only handle data necessary to support our operations.

6. How long we keep your information

We keep customer information for as long as you remain a customer, plus a reasonable period after for warranty, tax, and recordkeeping purposes (typically 7 years for financial records). Website analytics data is retained per Google Analytics' default retention settings.

7. Your rights

You have the right to:

• Ask us what personal information we have about you
• Ask us to correct information that's wrong
• Ask us to delete your information (subject to legal and accounting requirements)
• Opt out of any marketing communications at any time

To exercise any of these rights, contact us at info@rosenbaumrefrigeration.com or call (732) 529-4719.

8. Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. We'll change the "Last updated" date at the top whenever we do. Material changes will be highlighted on the site.

10. Contact us

If you have questions about this policy or how we handle your information, contact us:

J.D. Rosenbaum Refrigeration LLC
Milford, NJ 08848
Phone: (732) 529-4719
Email: info@rosenbaumrefrigeration.com